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titleBGColor#03396c
titleDescription of Issue
  • When requests with attachments are submitted from the Portal, the attachments are displayed in Attachments & KB docs (Request Management > Attachments & KB docs), but the counter does not update to reflect the actual number.
  • This only occurs on submissions from the Portal.Service Request Access PortalĀ 


Panel
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titleColorWhite
titleBGColor#03396c
titleContext
  • Enterprise Service Requests
  • ESRPortico
  • Service Request Access Portal
  • SRA PortalĀ 


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titleColorWhite
titleBGColor#03396c
titleCause

Defect

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