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titleDescription of Issue

My Civic allows entry of address ranges but when the address comes into ESR the dash is missing 

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titleContext
  • Enterprise Service Requests 

  • ESR

  • My Civic 

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titleCause

ESR Development is researching this under T311-6309Functionality to show address ranges in ESR did not previously exist

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titleResolution

Contact Enterprise ERP Assets and Civic Support to be linked to the research ticket

Workaround: There is currently no workaround for this issue. If you need additional assistance or to create a support case to track the issue, please contact Enterprise ERP Assets and Civic Support.Functionality to allow address ranges in ESR requests was added under T311-9341 in version 2024.1 which was released in May 2024

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titleAdditional Information

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