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borderColor	#03396c
titleColor	White
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title	Description of Issue

Unable to duplicate a request in Create Requests using the Copy option
Unexpected Error received when copying requests in Create Requests

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borderColor	#03396c
titleColor	White
titleBGColor	#03396c
title	Context

Tyler EAM

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titleColor	White
titleBGColor	#03396c
title	Resolution

Install the appropriate work ticket for your version once it's been released:

2019.1.1921.0 - MUN-386876407603
2019.1.2022.0 - MUN-3954523980242019
2020.1.21.0 - MUN-3940782019.3.15.0 - MUN-395453407604
2020.12.0.0 - MUN-395454407605
2020.23.0.0 - MUN-3954554076062020
2021.31.0.0 - MUN-395456407607
20202021.42.0.0 - MUN-395457407608

Workaround: Use the Copy option in Service Requests

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