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titleDescription of Issue

Users are receiving a pop up in Hub or Enterprise ERP, but Enterprise ERP is already on a higher version than in the pop up. This may also occur in ESS.

ACTION REQUIRED! Enterprise ERP v2021.10 retires November 2024

There will be no updates for v2021.10 after November 2024

Upgrade to v2024.1 as soon as possible

ACTION REQUIRED! Enterprise ERP v2021.11 retires February 2025

There will be no updates for v2021.11 after February 2025

Upgrade to v2024.3 as soon as possible

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titleContext
  • Hub
  • Enterprise ERP
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titleCause

UnknownVersion retirement notification glitch

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titleResolution
We are currently investigating the cause of this pop up. If you are already on a version higher than what is listed in the pop up, this is safe to ignore in the meantime
  • This issue has been resolved and should no longer pop up for clients on actively supported versions of Enterprise ERP.
  • If the issue persists, please clear browser cache.
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titleAdditional Information

These retirement notifications are intended only for System Administrators. This notification displaying for all users and in ESS was a glitch and should not happen again.

https://tylercommunity.tylertech.com/enterprise-erp/enterprise-erp-system-administration-technology/b/hosting-services-notifications/posts/recurring-popup-in-eerp-munis-informing-users-to-upgrade-when-already-on-a-higher-version-of-the-recommended-version-in-notification

https://tylercommunity.tylertech.com/enterprise-erp/f/the-wall/95054/is-anyone-else-getting-an-action-required-notice

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