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Changes made by

Moriah Yorkey

Knowledge Assistant

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Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleContext
  • Employee Self Service
  • ESS
  • Citizen Self Service
  • CSS
  • Vendor Self Service
  • VSS
  • User Administration
  • Administrator


Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleCause

User needs admin rights but was never assigned permission or somehow lost permissions

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Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleResolution
  1. Navigate to self service website
  2. Sign in as an administrator 
  3. Navigate to User Administration
  4. Search for user that needs administrator permissions
  5. Click on the user
  6. Check off all necessary admin permissions
  7. Switch to the Administrator tab
  8. Check off all necessary admin permissions here as well
  9. Click Save 


Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleAdditional Information


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