Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleDescription of Issue

Item Number is being changed number is changed when hitting Enter in the Keywords or Manufacturer Item Number fields


Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleContext

Inventory Management 

...

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleCause

Defect occurs when hitting Enter in the Keywords, Manufacturer Item Number, or Item Catalog fields


  • Contact Munis Financials Equipment Support Team to have the Item Number corrected via a SQL Script
  • Install MUN-410463 once it becomes available 
    Panel
    borderColor#03396c
    titleColorWhite
    titleBGColor#03396c
    titleResolution

    Install the appropriate work ticket for your version:

    • 2021.8.0.1582 - MUN-410463
    • 2021.9.0.1417 - MUN-480407
    • 2021.10.0.1167 - MUN-480403
    • 2021.11.0.899 - MUN-480404
    • 2021.12.0.385 - MUN-480405

    Workaround: 

    • To prevent the issue from occurring, click the Save button to save your changes instead of hitting the Enter key
    • Contact Enterprise ERP Assets and Civic Support to correct the item number with a script


    Panel
    borderColor#03396c
    titleColorWhite
    titleBGColor#03396c
    titleAdditional Information


    ...