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titleDescription of Issue

  • Unable to run Utility Bill process

  • Error calling LicenseHelper.getLicense().

  • Munis license file not found.

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titleBGColor#03396c
titleContext

  • Munis

  • EERP license

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titleBGColor#03396c
titleCause

Missing or invalid Munis license

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titleBGColor#03396c
titleResolution

Please contact Tyler Systems Management Support or log a case via the Online Support Client Portal.

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titleAdditional Information

To confirm license validity go to System Administration > General Administration > Diagnostic Utility and Run-time Information then click the Applications tab

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