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titleDescription of Issue

Tabbing after changing an Activity Code on a work order produces an error in Work Order Management

Invalid Transaction Structure (wmmstmnt) An invalid structure for database transaction logging has been detected.

A BEGIN WORK instruction was executed within an open transaction.

A COMMIT WORK instruction was executed without an open transaction.

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titleResolution

Install MUN-463683 the appropriate work ticket for your version once it's been released:

  • 2021.10.0.0 - MUN-495458
  • 2021.11.0.0 - MUN-495459
  • 2021.12.0.0 - MUN-495460
  • 2024.1.0.0 - MUN-495461
  • 2024.2.0.0 - MUN-495463

Workaround: Click Accept after changing activity code on the work orderĀ 

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titleAdditional Information

If custom data is populated on the work order then the following error will also occur when changing activity codes:

  • Error: updateWorkOrderActivityCode
  • Removing custom data entries, prior to changing the activity codes, will bypass this error