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titleDescription of Issue

Try to access Billing Read Manager and exception occurs.

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titleCause
  • Installation of MUN-426037.  (Tyler Deploy release 2019.1.22.2214)
  • Installation of MUN-444860. (Tyler Deploy release 2021.5.0.772)
  • Two new UB web services were added but Tyler Deploy does not automatically give the designated web service user access to them; this primarily will affect SaaS sites that do not use wsuser for their web service user and usually have XXXXweb instead.

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titleResolution

Access to the two new web services below must be given to the web services user via the Web Services program found here Munis > System Administration > General Administration > Web Serviceto the two new web services:

  • utwsbrmu_GetBillServiceReadCounts
  • utwsbrmu_GetBillServiceReads

Instructions for how to do this can be found here: Adding or Updating Private Web Services to Munis Users


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