Page Comparison

• WAE/CRB event notifications are being triggered for work orders that do not have assigned employees and the unit, employee, and description sections of the notification are populated with N/A
• Auto-converting service requests with a template will trigger the WAE/ATE event notification with incorrect values or N/A for the requesting department name, work order description, asset code, activity short description, and created date

• Enterprise Asset Management
• EAM

Defect

Install MUN-437421 the appropriate work ticket for your version once it's been releasedWorkaround: There is currently no workaround for this issue. If you need additional assistance or to create a support case to track the issue, please contact Enterprise ERP Financial Assets and Civic Support:

• 2021.6.0.0 - MUN-437421
• 2021.7.0.0 - MUN-468037
• 2021.8.0.0 - MUN-468038
• 2021.9.0.0 - MUN-468039
• 2021.10.0.0 - MUN-468035

Workaround: For issues arising from auto-converting, manually convert service requests instead of using the Keep and merge option