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titleDescription of Issue

Tyler Hub Card I want to focus on is including Requesting Departments in the dropdown when filtering by Servicing Department

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titleContext
  • EAM
  • Tyler Hub 


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titleCause


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HUB-5183 will fix this issue in a future release

Workaround: Filter Hub Card by Servicing Department 
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titleResolution

Upgrade Hub to any of the following versions once they've been released:

  • 2021.4.8
  • 2021.5.5
  • 2021.6.1
  • 2021.7

Workaround: Add a refined data filter to the filter card with the values field = Servicing Department Id Constraint = greater than (>) and a Filter Value = 0


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