Versions Compared

Old Version 1

changes.mady.by.user Knowledge Assistant

Saved on

compared with

New Version Current

changes.mady.by.user Knowledge Assistant

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleDescription of Issue

A single user is unable to export reports to PDF in Munis due to the PDF Icon being greyed out


Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleContext
  • Export
  • PDF
  • Permissions
  • Munis
  • SaaS Hosted
  • System Administration

...

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleCause

No role that the user has Role assigned to them in Munis has the "output user has been granted Output to PDF " permission


Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleResolution
  1. Browse Munis > System Administration > Security > User Attributes
  2. Click Search
  3. Enter User ID
  4. Click Accept
  5. Select Role specific to the user
  6. Click Edit Role
  7. Under "General" click Munis General tab select Munis System
  8. Click Update the current data record
  9. Click the checkbox Output to PDF
  10. Click Accept (green checkmark)
  11. Have user test exporting to PDF

...

If all users are unable to export to PDF in a system then a GAS restart may be required. Please use this article Unable to export to PDF, Word or Excel
Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleAdditional Information