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titleDescription of Issue

When approving a service request using the SRA business rule, a service request is not converting to a work order when the activity code is set to auto-convert.

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titleContext
  • Enterprise Asset Management

Tyler
  • EAM

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titleCause

Defect

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titleResolution

Install MUN-407953 once it becomes availablethe appropriate work ticket for your version:

  • 2021.8.0.1654 - MUN-479780

  • 2021.9.0.1539 - MUN-479781

  • 2021.10.0.1320 - MUN-479782

  • 2021.11.0.1093 - MUN-479442

  • 2021.12.0.626 - MUN-479443

Workaround: Manually convert service requests

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titleAdditional Information

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