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titleDescription of Issue

During posting to Munis from Incode, user receives the error, Failed to post tot he to the Munis web service.


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titleContext
  • Incode
  • Web Services
  • Passwords


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titleCause

The characters < and > were used in the password for the incode_user username

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titleAdditional Information

Characters < and > are used in the xml to notate the beginning and end of a section. Using these causes issues in the import process.

To change the password in Munis:

  1. Go to Passwords (System Administration > Security > Passwords)
  2. Click Search
  3. EnterĀ incode_user for the user name
  4. Click Change Password
  5. Enter the new password to match the new one created in Incode for the incode_user username