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titleDescription of Issue

Requests fail to submit in the My Civic app 

Report Submission Failed 
Failed

Error found in thirdparty logs:

Client error occurred. HTTP Status Code: 400

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titleContext
  • My Civic 
  • Enterprise Service Requests 
  • ESR 
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titleCause

Development is researching this under MSUP-2103Defect


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titleResolution

Contact Enterprise ERP Assets and Civic Support to create a support case to track the issueResolved by updating app to version 2025.1.4

Workaround:  There is currently no workaround for this issue. If you need additional assistance or to create a support case to track the issue, please contact Enterprise ERP Assets and Civic Support.

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