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Knowledge Assistant

Moriah Yorkey

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titleColorWhite
titleBGColor#03396c
titleContext

  • Citizen Self Service

  • EERP

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titleColorWhite
titleBGColor#03396c
titleCause

Customer account linking function is not required/desired and needs to be disabled

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titleBGColor#03396c
titleResolution

  1. Log into Citizen Self Service using an account with administration privileges

  2. Navigate to Citizen Administration > Application Administration

  3. Scroll down to the Customer Account Linking section

  4. Uncheck the box next to Enable linking to customer accounts

  5. Scroll to bottom of page and click Update

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borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleAdditional Information

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