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changes.mady.by.user Knowledge Assistant

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titleContext

  • Citizen Self Service

  • EERP

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titleCause

Customer account linking function is not required/desired and needs to be disabled

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titleResolution

  1. Log into Citizen Self Service using an account with administration privileges

  2. Navigate to Citizen Administration > Application Administration

  3. Scroll down to the Customer Account Linking section

  4. Uncheck the box next to Enable linking to customer accounts

  5. Scroll to bottom of page and click Update

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titleAdditional Information

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