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titleDescription of Issue

When attempting to adjust an invoice, the following error message is received: Error occurred while creating the Adjustment. Process canceled.

Errors occurred while retrieving Adjustment data. Process canceled.


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titleContext
  • EERP Munis
  • General Billing 
  • Adjust Invoice

...

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titleResolution

Please contact EERP General Billing Support to have a case logged.


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titleAdditional Information

If utilizing the Transfer Credit tool in Adjust Invoices, see: Category XX Charge Code XXXXXX year XXXX is missing GL account type 29

This error will also present if a user clicks Update without first searching for and locating an Invoice record to Adjust.