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titleDescription of Issue
  • A Deferred Bill (Category 21) created through Deferred Bill Processing is missing information including Installments, Charges, Customer, Property, Source, and Journal Information. 
  • Error selecting bill information is received when searching for Deferred Bills (Category 21) in Bill Inquiry. 
  • ERROR WITH THE SQL STATEMENT getCategorySpecificSettings when searching for Deferred Bills (Category 21) in Bill Inquiry. 
  • Deferred tax bill account is empty. 


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titleContext
  • Property Tax Billing
  • Accounts Receivable Settings (arparmnt)
  • Deferred Bill Processing (txdefbil)
  • Bill Inquiry (arbilinq) 
  • Error selecting bill information
  • ERROR WITH THE SQL STATEMENT getCategorySpecificSettings


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titleCause

The Category 21 Specific Settings is missing in the Accounts Receivable Settings. 


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titleResolution

Follow the instructions provided here to add a Category 21 Accounts Receivable Category Specific Setting: Add an Accounts Receivable Category Specific Setting


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titleAdditional Information

If additional assistance is required, please contact Tax Support for the appropriate region.