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borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleDescription of Issue

Batch Scanning was working day before and now not working.

Red X next to TWAIN in Batch Scanner Setting.

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borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleContext
  • CM
  • CM Full Client 
  • Tyler Content Manager
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borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleCause

Occasionally the TCM Full Client will hang up or get stuck on a certain processes, such as batch scanning
This may be an indication that the background cache used by Content Manager on the workstation needs to be cleared in order for the process to complete

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleResolution

How to clear Java cache and empirecache

If still an issue please submit a case to EERP Content Manager Support. 

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