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SaaS hosted Site is experiencing a critical outage outside of normal hours and requires support |
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No one is available at the TSM support line and there is a critical outage that requires support |
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Call 800.772.2260 ext. 4801 for Munis SaaS after-hours support. When calling, please be prepared to provide:
The On Call technicians will receive a page with this information and will reach out to you for additional information. Note: This number is not monitored during business hours, 8am to 8pm EST M-F. During those hours please call 800-772-2260 ext 3601 or submit a case through the the Support Portal for assistance. |
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