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titleDescription of Issue
  • The Encumbrance diagnostic tool shows UPD errors that tie out to EXE and EXL employee expense claims when checked in Account Inquiry.
  • Account Inquiry Encumbrance summary/header total does not match the journal detail total and transactions are only EXE and EXL or difference in amount relates to EXE or EXL transactions.
  • Glencute errors tie out to EXE and/or EXL journals.

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titleResolution
  • Processing the encumbrance utility will update the encumbrance summary/header amount to match the journal detail total for the account.
  • If you are on a Munis version higher than 2019.1, please contact General Ledger Support to process the utility.
  • If you notice a trend with EXE and EXL transactions  not updating correctly, please contact Purchasing Support to look into the cause.
  • If you are on Munis 11.3 or 2019.1, please follow the steps below to process the update.

 System Administration>Diagnostic Tools>General Ledger Encumbrance

  1. Click Select and Accept
  2. Review report in My Saved Reports or Saved Reports
  3. Click Process

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