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Development is currently researching options to remove partially started Batches.

Note: The Forgive Interest program was never intended to allow batches to be started and resumed later. If the user exits the program prior to clicking Output-Post, no bills have been processed, but an empty batch is left remaining. Development is currently researching options to systematically remove partially started Batches.

The workaround is to remove all empty batches and process the Select/Output-Post Forgive Interest before prior to leaving the program:

1. Open the Forgive Interest program.
2. Click the Browse button and select an empty batch (Remove only the batches where the Source column on the right-hand side is listed as arfgvint).
3. Click the Delete button to remove the batch.
4. Afterwards, click Add to create a new batch.
5. Click Select to identify the records to Forgive.Click Output-Post before leaving the programsearch for eligible bills to Forgive .
6. Click Output-Post to process and forgive interest for the selected bills.

Note: The Select button searches for eligible bills to Forgive. This does not actually process Adjustments or add records to the batch.

Note: The Output-Post button is what actually generates the Forgive Interest Adjustments and will post the Batch.