- Navigate to System Administration>Security>User Administration>Security>User Attributes.
- Confirm the scenario from the Cause section above. Update
- Search for the User Attribute for the user experiencing the issue.
- Under the Roles tab at the bottom of the screen, highlight the Role that has Accounts Receivable under the 'Grants Access' column.
- Click Edit Role
- Under the Module View Tab > Click on the Accounts Receivable
- Click Update and update the 'Maintain special condition codes' to at least Add /update onlyor Update only and click Accept.
- Have the user close out of Special Conditions/Notes and re-open the program.
- Attempt to Add a new Special Condition/Note. If the error persists or a new error surfaces, please contact Munis Support.
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