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Receipt Printer not defaulted.

Printer does not populate.

Default printer set, but printer field still blank.

• Receipt Printer

• Payment Entry

• Output

After entering a payment on the Complete Receipt screen, users may find the Printer field is defaulted to blank or a printer different from the Default Printer set in User Attributes. The Default Receipt Printer must be defined separately from the Default Printer. The default Receipt Printer is defined in the Attributes tab of User Attributes. 

1. Navigate to General Revenues > System Administration > Security > User Attributes

2. Click the Attributes tab.

3. Scroll to the Default Cash Receipts Printer attribute.

4. With this attribute highlighted click Update at the BOTTOM of the screen.

5. Populate that field with the desired printer.

The receipt printer will be defaulted in the Complete Receipts screen.

Please reach out to support for further assistance.