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MUNIS is was open during the update

After updating Menu Security roles in MUNIS perform the following steps to ensure menu access is updated for user

1. Browse to System Administration > Security > User Attributes
2. Reset Files
3. OK
4. OK
5. Refresh the browser using one of the following methods
   1. F5
   2. circle arrow in address bar top of browser
   3. Log out of MUNIS and log back in
   4. Close browser and reopen then go back into Munis
      • Typically this will reset the
   permissions
   1. • permission files so
   that
   1. • the new permissions take
   affect
   1. • effect
6. Update Menu file in MUNIS by Browsing to System Administration > General Administration > Menu Settings 
7. Base Menu Setting tab
8. Update Menu
9. Yes
10. Ok
11. Go to Tyler Hub starting page when users first logs into Munis
12. Select the vertical ellipsis … located on the upper right of the Tyler Menu
13. Refresh 
14. Confirm if user has needed expected menu access and if issue remains . If issue persists, clear browser cache
    • If issue remains follow Master Article - Clear Browser Cache repeat

Repeat steps above and if not fixed contact Support team of

impacted program