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titleDescription of Issue
  • WAE/CRB event notifications are being triggered for work orders that do not have assigned employees and the unit, employee, and description sections of the notification are populated with N/A
  • Auto-converting service requests with a template will trigger the WAE/ATE event notification with incorrect values or N/A for the requesting department name, work order description, asset code, activity short description, and created date

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titleResolution

Install MUN-437421 once it's been released

Workaround: For issues arising from auto-converting, manually convert service requests instead of using the Keep and merge option


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titleAdditional Information


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