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titleDescription of Issue
  • Delete user from tylertech who is no longer employed at our site
  • Needs former employee removed/disabled.
  • How do we handle removing tylertech.com access for a former employee
  • Site contact removal - terminated employee
  • Move open support cases to a new employee.


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titleContext


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titleCause
Portal user accounts are managed by Tyler staff.

...

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titleResolution
  1. Contact any support team for assistance removing access for any former employee and reference this article.


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titleAdditional Information

Contacts cannot be removed with active support cases. Please identify a contact for any

unassigned

active support case that will need to be reassigned.

Please review our Master Article - Client Support for all other topics.