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titleDescription of Issue

We have a dock pay code that did not subtract from an employee's base pay when Time Entry was moved into payroll when the dock pay and base pay have different Job Classes


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titleContext
  • Payroll
  • Time Entry
  • Payroll Start and Status
  • Earnings and Deductions
  • Employee Job/Salary

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titleCause

The base pay hours were linked to a different Job Class than the dock pay code hoursSystem Defect


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titleResolution

Correct Load work ticket MUN-435833 when available. 

As a work around, delete and re-add the pay code to the correct Job Class in the payrollin Earnings and Deductions and correct the base pay hours.

  1. Go to Payroll Start and Status (Payroll>Payroll Processing>Payroll Start and Status)
  2. Search for the warrant. Click Accept. Click Change Click Earnings and Deductions
  3. Search for the employee. Double click on the pay code. Click Delete in the toolbar. 
  4. Click Add and define the correct Job Class pay code and other applicable fields. Click Accept
  5. Click Update. Correct the base pay hours. Click Accept


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titleAdditional Information


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