Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleDescription of Issue

User cannot log into the MyCivic My Civic App


Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleContext
  • Tyler 311
  • MyCivic AppEnterprise Service Requests 
  • My Civic


Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleCause

With the migration to use Okta, clients that use 311/MyCivic My Civic will need their Admin setting for TIDC TID-C Production changed.


Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleResolution

Please contact MyCivic My Civic Support to have your Okta settings updated in the MyCity Admin Portal

...