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titleDescription of Issue

The fiscal year was just updated and now Cashiering transactions are going into a pending status.

Error = Error  Error applying Misc. Payment: Payment year must be ####XXXX. 


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titleContext
  • Tyler Cashiering
  • Munis

...

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titleCause

This is occurring because your site created your Cashiering batches BEFORE your finance team flipped to the new #### XXXX fiscal year. Cashiering is trying to use #### XXXX charge codes, but Munis now wants it to use #### XXXX charge codes.


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titleResolution
  1. Void transactions in TC Batch.
  2. Close that batch.
  3. In Munis, under General Ledger Settings, you need to update the
"
  1. Default Year/Period
"
  1. to the new fiscal year and period 01.
  2. Restart Cashiering
  3. Open a new batch, which will use
####
  1. XXXX charge codes


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titleAdditional Information


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