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titleDescription of Issue

Cant find batch in Payments Proof

Released batch not in Payments Proof

No results found in Payments Proof

Missing batches in Payments Proof

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  • Munis
  • Payments Proof


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Usually this issue occurs from not checking Step 3 in the Resolution, where users may have altered the Created In or Batch Types for other work previously and Munis will keep the existing criteria. 


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  1. Navigate to General Revenues or Property Revenues>Payment Processing>Payments Proof
  2. Click Search.
  3. Confirm the following:
  • Enter specific Batch Find Options.
  • Created In field is set to blank or has a selection made of which program the records were created in.
  • Batch Types are either all checked or checked for the records you are expecting your batch to contain.

      4. Batches will should now display. 


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