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titleDescription of Issue
  • Invoices won't print
  • User cant print invoices
  • General Billing Invoices not printing
  • Print Invoices crashes after choosing TylerForms printer


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titleContext
  • Munis
  • General Billing
  • Print Invoices
  • Tyler Forms
  • 2019.1
  • 2018.1
  • 11.3


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titleCause

Users will receive a FORMS statement error when they are trying to print General Billing Invoices to their Tyler Form. This is due to the user not selecting Create Export File - XML during their Print Invoice define.


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titleResolution
  1. During the Print Invoice Define, confirm the user is selecting Create Export File - XML and then attempt to re-print the invoices.
  2. If invoices still do not print or there are further errors, please contact Munis Support.


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titleAdditional Information

Users may encounter similar but different errors but not limited to the examples below:

  • Cannot continue with forms printer. An error occurred while loading XML file. Status: -15632 Additional detail:
  • Error Program Stopped at 'spoutput_xml.4gl' , line number 396 FORMS statement error number -8306. Java Exception thrown: java.lang.UnsupportedClassVersionError; fileEncodingConverter : Unsupported major.minor version 52.0