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Invoices won't print

User cant print invoices

General Billing Invoices not printing

• Munis
• General Billing
• Print Invoices
• Tyler Forms
• 2019.1
• 2018.1
• 11.3

User's will receive a FORMS statement error when they are trying to print General Billing Invoices to their Tyler Form. This is due to the user not selecting Create Export File - XML during their Print Invoice define.

1. During the Print Invoice Define, confirm the user is selecting Create Export File - XML and then attempt to re-print the invoices.
2. If invoices still do not print or there are further errors, please contact Munis Support.

Users may encounter similar but different errors but not limited to the examples below:

• Cannot continue with forms printer. An error occurred while loading XML file. Status: -15632 Additional detail:
• Error Program Stopped at 'spoutput_xml.4gl' , line number 396 FORMS statement error number -8306. Java Exception thrown: java.lang.UnsupportedClassVersionError; fileEncodingConverter : Unsupported major.minor version 52.0