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Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleDescription of Issue
This Batch
  • Receiving the message This Batch is currently locked for posting and cannot be resumed. when attempting to post a batch of General Billing Adjustments in the Adjust Invoices program.
  • A locked Adjust Invoices
or Adjustment Reversals
  • batch cannot
not
  • be Resumed or
Output-Released/
  • Posted.
  • User with AR permission to Override Batch Locks is not prompted
by system
  • to override the batch lock when clicking Resume
/Output-Release/Post
  • or Post Batch in Adjust Invoices.
Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleContext
  • Adjust Invoices
  • Adjustment Reversals
  • Accounts Receivable Settings
  • Roles
  • User AttributesGeneral Billing
  • Adjust Invoices (gbinvmnt)
Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleCause

UndeterminedThe enhancement that added the AR Utility to override batch locks does not work in Adjust Invoices due to programming differences.

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleResolution

Please contact Enterprise ERP General Billing & Miscellaneous Cash Support with any locked Adjust Invoices or Adjustment Reversal batches.to unlock the batch. 

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleAdditional Information

Development is currently reviewing the possibility of adding this enhancement to Adjust Invoices.