- Navigate to the CSS Client url
- Click LOG IN if required
- Click Citizen Self Service
- Link account if required. Note that in order to link an account, the customer name and customer Id must be provided exactly as they appear in Enterprise ERP.
- On the Welcome to Citizen Self Service page, expand the menu next to customer name under the General Billing Accounts heading
- Click Manage Bills
- Check the box for the bill to be paid and click Add to Cart
- Click the shopping cart icon at the top right of screen followed by clicking Checkout
- Under the Pay Bills heading, click the link with the desired payment method
- On the Step 1 of 4: Payment amount screen, enter the partial amount to be paid in the Payment Amount field and click Continue
- Follow the remaining prompts to enter payment information and complete transaction
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