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title	Description of Issue

I need to be able to see a list of portal users for my accounts.
I need to be able to restrict access to logging cases in the portal.
I need to be able to promote staff to portal super user.

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title	Context

tylertech.com
Client Support
Online Support Incidents
Support Portal

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title	Cause

InstructionalIn April 2024 we deployed a user administration portal to allow site Portal Admins to manage portal user roles for their staff.

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Portal Admin access can be granted by Tyler Support. Log a support case with Portal Admin Request in the case title.

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title	Additional Information

Online Support Incidents Portal Administration
Looking for more information on the Online Support Incidents portal? Check out the Master Article - Online Support Incidents for additional articles.