Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleDescription of Issue

Every payroll when moving the hours over and the following message occurs every time: A payroll process (Time History Processing, Payroll Revert, Payroll Export, etc) is already running.

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleContext
  • Time & Attendance

  • Move To Payroll

  • Time Balancing

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleCause

network device or proxy server on their side that is a barrier to time and attendance.

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleResolution

The workaround would be to have IT review the gateway timeout which means there is a network or server change that will need to be adjusted.

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleAdditional Information

Please reach out to Support in order to be notified once this has been addressed by Development in a future build. timeandattendance@tylertech.com