Page Comparison

Versions Compared

Key

This line was added.
This line was removed.
Formatting was changed.

Panel

borderColor	#03396c
titleColor	White
titleBGColor	#03396c
title	Description of Issue

Delete user from tylertech who is no longer employed at our site
Needs former employee removed/disabled.
How do we handle removing tylertech.com access for a former employee
Site contact removal - terminated employee
Move open support cases to a new employee.
Remove user from tylertech.com website
Delete online support incident portal user

Panel

borderColor	#03396c
titleColor	White
titleBGColor	#03396c
title	Context

tylertech.com
Client Support
Online Support Incidents

...

Panel

borderColor	#03396c
titleColor	White
titleBGColor	#03396c
title	Resolution

Contact any support team for assistance removing access for any former employee and reference this article.

Panel

borderColor	#03396c
titleColor	White
titleBGColor	#03396c
title	Additional Information

Contacts cannot be removed with active support cases. Please identify a contact for any active support case that will need to be reassigned.

Please review our our Master Article - Client Support for all other topics.

...