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titleDescription of Issue

How do I setup Gmail to send email from Munis?


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titleContext
  • Email
  • Gmail
  • Google Workspace
  • Munis
  • Munis Self Service
  • SMTP


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titleCause

Munis and Munis Self Service will need to be configured with the to send email using Gmail

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  • SMTP Server: smtp.gmail.com or smtp-relay.gmail.com
  • Port: 587
  • TLS/SSL: Checked
  • Username and Password: a real email address (not distribution group) that can send email
    • Username and password can be bypassed if using smtp-relay.gmail.com and the below IPs are added as safe static IPs in Google Workspace
      • Datacenter clients: 208.64.237.255 and 208.64.238.25
      • AWS hosted clients should allow IP 23.23.246.226 and configure their SMTP connector to allow relaying from this address

  • *Allow Less Secure Apps needs to be turned on in the GSuite Admin Console.

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titleAdditional Information

For step by step instructions for setting up in Munis: Munis Email - Email section in the System Settings is not setup or setup incorrectly

For step by step instructions for setting up in Munis Self Service: Self Service Email

For more information on Google Relay information: https://support.google.com/a/answer/176600?hl=en

Review Master Article Email Failure for further assistance.