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Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleDescription of Issue

 Request Type is not available to select in Request Create or SRA Portal 

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleContext

  • Tyler 311 

  • Enterprise Service Requests 

  • ESR

  • Portico

    Service Request Access Portal 

  • SRA

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleCause

Request Type was restricted in Role, Registrants or Anonymous Access by Request Permissions 

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleResolution

Verify Request Type is not restricted in the  the following places by Request Permissions:

  • Administration > Organization > Roles 

  • Administration > Citizen Engagement > Registrants 

  • Administration > Citizen Engagement > Anonymous Access 

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleAdditional Information

...