Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleDescription of Issue

While Reading is greater than number of dials while running Calculate Charges:   reading is greater than number of dials (7)

...

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleResolution

Property Revenues > Utility Billing > Meter/Flat Inventory Management > Meters 

  1. Click Search
  2. Enter the meter number in the on the Meter Serial # field
  3. Click Accept
  4. Click the Update Detail button at the bottom of the screen
  5. Using the Tab Key on your keyboard, tab to the # of dials field and update to an 8 or 9
  6. Click Accept

This will now allow you to update the reading in the Calculate Charges program and run Calculate ALL and there error will not surface

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleAdditional Information


...