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What is Tyler's EERP database backup and retention policy? |
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Tyler has established server and data Backup and Retention Policies for all Production environments only. |
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Full backups are performed daily of each client’s Production application and database servers after normal business hours.
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We recognize that some clients may want to retain backup data for longer periods. If your organization wants to receive a copy of monthly backups before deletion, please contact Tyler System Management via the Online Support Client Portal. Upon client request, we will set up a script to allow the secure transfer of monthly backup data from Tyler’s backup system to the location of the client’s choosing before deletion of the data. |