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titleDescription of Issue

How do I install the Honeywell Xenon 1950 handheld scanner to work with Cashiering?

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  • Honeywell Scanner
  • Cashiering 2019.1+
  • Honeywell 1900
  • Honeywell 1950
  • Honeywell 1960
  • Hand held Handheld scanner
  • Scan line


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This article covers the installation process for the Honeywell Scanner for Cashiering 2019.1+

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Installation
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  1. Download the
Tyler
  1. Cashiering
Installation
  1. Hardware Drivers installation package from
the
  1. Tyler Community
Pages at  the “<TEMPDIR>
  1. at https://tylercommunity.tylertech.com/cashiering/m/downloads/35856

  • Extract the “ManualHardwareDriversV3” directory from the zip to a temp folder on the PC (i.e. C:\temp).

    • Open
    1. Navigate to the download location and unzip/extract all files from TylerCashiering.DeviceDriversInstaller.2020.2.0.1.zip
    2. Navigate toTylerCashiering.DeviceDriversInstaller.2020.2.0.1\ManualHardwareDriversV3\Xenon1900\HSM USB Serial Driver ver 3.1.4
    ” directory.
    2. Right-click
    on bat and choose “
    1. on setup.bat and choose Run as administrator
    ”.
      1. On the Welcome screen, click Next
      2. The default installation path
    is 
      1. is C:\Program Files\Honeywell\Honeywell HSM Serial Driver x64 version 3.1.4
      2. Install driver
    for 
      1. for Everyone
    Click 
      1. Click Next through the remaining screens until installation is complete
    2. Once the install is done, connect the scanner to the PC and wait for Windows to detect and install the 19xx scanner
    .
      1. After connecting the scanner but before scanning the QR
    Code
      1. code, in
    step 6,
      1. Device Manager the scanner will show
    the scanner
      1. under POS Barcode Scanner as POS HID Barcode scanner. This is normal at this point, but the QR
    in step 6
      1. code below must be used to switch it to COM port use to work correctly with
    Cashiering’s
      1. the Cashiering Hardware Console.
    In order to begin with a known starting point, it
    1. It's a good idea to reset the scanner back to its defaults before adding further programming for use with Tyler apps. To reset to
    default
    1. defaults, first scan the
    top “Remove
    1. top Remove Custom
    Defaults”
    1. Defaults bar code, then scan
    the “Activate Defaults”
    1. the Activate Defaults bar code.
      Image Modified
    2. Scan the barcode below to configure the scanner for
    Tyler Cashiering. This QR sets

    1. USB COM port emulation (CDC ACM) (default is USB PC keyboard)

    2. Beeper volume setting: Low (default is high)

    3. OCR Template Selection: “User and Internal MICR E-138 Templates” (default is “User Template Only”)

    4. OCR: “OCR On – Normal Video” (default is OCR Off)

    5. OCR Template: “135E320 “ (default is “13777777770”). This setting specifies both OCR-A and OCR-B, only Numeric values, 32 characters.

    6. Suffix Command Value: 990D0A (default is NULL)
      Image Removed

    In Windows Device Manager >
    1. Cashiering and to put it in COM port emulation modeImage Added
    2. Open Windows Device Manager 
      1. Expand Ports (COM & LPT) and note the number of the
    new
      1. COM port that the scanner was
    setup on using the above QR. This
      1. created on as this will be required to setup the scanner in
    Tyler Cashiering. Note the wording “Xenon 1900 Area-Imaging Scanner” may be different. If ambiguous as to which port
      1. the Cashiering Hardware Console. If you are unsure which port is being used, you can unplug the scanner, observe which one disappears, then plug it in again and observe which one appears.

    Image Removed

  • Scanner hardware installation is complete.

    • Setup Tyler Cashiering’s Hardware Console

    1. Open the Cashiering Hardware Console
      1. Click the Pencil icon
      2. Add the scanner
    into the Hardware Console
      1. and set the COM port to reflect what you see in Device Manager
    Restart
      2. Click Save
      3. Close Hardware Console from browser and system tray, then restart Hardware Console before testing: How to Restart Cashiering Hardware Console
    2. Setup and
    Test
    1. test in
    Tyler
    1. Cashiering
        Navigate to 
          1. In Cashiering, navigate to Administration > Payment Types
          2. Locate applicable payment type and click
        the 
          1. the Pencil icon to edit
          2. Click
        the 
          1. the Scanning tab
          2. Click into Test Scan field
          3. Scan applicable item


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      • You must have administrator rights to install drivers
      • If you intend to use the scanner for OCR, you must have a license for it. On some models, the license is an additional cost. See https://sps-support.honeywell.com/s/article/Does-the-Xenon-support-OCR-reading for further information.
      • OCR-A and OCR-B is supported. OCR-A tends to be easier to read. You can find the OCR-A font in Microsoft Word to create test strings if you wish. No need to print first – you can scan them on the screen.


      The QR code provided above sets the following settings:

      • USB COM port emulation: CDC ACM (default is USB PC keyboard)
      • Beeper volume setting: Low (default is High)
      • OCR Template Selection: User and Internal MICR E-138 Templates (default is User Template Only)
      • OCR: OCR On – Normal Video (default is OCR Off)
      • OCR Template: 135E320 (default is 13777777770). This setting specifies both OCR-A and OCR-B, only Numeric values, 32 characters.
      • Suffix Command Value: 990D0A (default is NULL)


      Additional Options

      Presentation Mode

      Scan the Presentation Mode barcode below if the scanner will be in a stand, or any other situation where it should always be on.

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      Image Added


      39 Character OCR Scanning

       –

       – (Munis bills): If needed,

      [ CSH-2892 (Honeywell 1900 not reading Munis installment scan line format properly) ]

      the scanner can be configured for 39 numeric character scanning instead of 32 using this QR. This QR makes only the following modification:

      OCR Template:

      “135E390”

      135E390 (OCR-A & OCR-B, Numeric only, 39 characters)

      Image Removed

      Image Added


      41 Character OCR Scanning

       –

       – alpha-numeric string and spaces (spaces count toward 41 character limit). Does not read more than one consecutive space - (Special Use), This QR makes only the following modification:

      OCR Template:

      “138E410”

       138E410 (OCR-A & OCR-B,

      Any

      any type of character, including spaces, 41 characters)

      Image Removed

      Image Added


      44 Character OCR Scanning

       –

       – alpha-numeric string with no spaces. This QR makes only the following modification:

      OCR Template:

      “137E440”

       137E440 (OCR-A & OCR-B, Alpha and Numeric characters, no spaces, 44 characters)

      Image Removed

      Image Added


      Additional Resources

      :

      the  and
      •  and navigate to Software > Barcode Scanners >  Software > Tools and Utilities > EZConfig for Scanning > Current    This software is needed to generate QR codes like the above to program the scanner in the event a custom setup is required. 
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    2. You must have administrator rights to install drivers.

    3. If you intend to use the scanner for OCR, you must have a license for it. On some models, the license is an additional cost. See https://sps-support.honeywell.com/s/article/Does-the-Xenon-support-OCR-reading for further information.

      4. OCR-A and OCR-B is supported. OCR-A tends to be easier to read. You can find the OCR-A font in Microsoft Word to create test strings if you wish. No need to print first – you can scan them on the screen.