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titleContext
Tyler EAM
  • Enterprise Asset Management 
  • EAM 


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titleCause

Defect 


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titleResolution

Install MUN-382457 once it's been released

Workaround:  Use Search to narrow down the servicing department before selecting a service request to convert

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titleAdditional Information

This is only happening happens when:

  • Search is not used to narrow down the servicing department, and
  • The scheduling priority code contains no letters

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