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titleDescription of Issue

When the user goes into UB Central they are not seeing the contact notes that were created in the Accounts program that has notes in them

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titleContext
  • UBCIS

  • Utility Billing CIS

  • UB Central

  • Contact Notes

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titleCause

There may not be any timestamps for notes.

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titleResolution

Please contact Utility Billing Support or log a case via the the Online Support Client Portal.

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titleAdditional Information

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