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titleDescription of Issue

During a transaction, a citizen receives a failed error stating

Error 89: Credit Floor


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titleContext
  • Tyler Payments
  • CSS
  • Utilities Access


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titleCause

This is a form of decline. The error occurs when Payments receives a response from the card issuer that the requested funds were not available.


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titleResolution

The citizen needs to contact their bank or card provider to discuss, or use another form of payment.


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titleAdditional Information

This and many other error codes related to Payments can be found here: Tyler Payments Standalone Point-of-sale (POS) Error Codes