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Please note: Restarting GAS typically should not be one of the first troubleshooting steps as it does not resolve the root cause. It can also clear out crucial information that would otherwise help lead to the root cause of the issue. Restarting GAS is an invasive process and will disrupt existing Munis connections for all users.

Method 1: Via Command Line

Note: The RestartGAS command script is located in the %Munis Drive%\cmd directory of the Munis application server. For this reason, this command can only be performed on the applicable environment's application server

1. Log into the Application Server as Tylerservice or equivalent account

2. Open Command Prompt (cmd.exe) as an administrator

3. If you are looking to restart a specific app pool, type the command restartgascmd <desired application pool> (Ex: restartgascmd GasProd)

4. If you are looking to restart all application pools for that environment, the structure will be restartgascmd *<desired environment>* (Ex: restartgascmd *prod*)
5. Close the Command Prompt window once the process completes

Method 2: Via the MIU

1. Open the Managed Internet Update (MIU) on the application server

2. Select the applicable environment

3. Select Utilities then select Restart Gas AppPools

4. Select Yes to continue (There will be a brief screen stating Restarting GAS. Environment: XXXX)

5. Once complete, you will return to the MIU environment page