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  • Cashiering

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The slowness could be related to high user notification amounts within the database. This can occur when a Supervisor is setup to get notifications from other users, causing notifications to accumulate over time.

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Cashiering 2021.8 and above

  1. Update to version 2021.8.0.1 or higher.

  2. Navigate to Administration > Settings. 

  3. In the General tab, set Log Level to Error. 

  4. Configure a clearing schedule. Recommended 30 days, clear at 12:00AM. 

  5. Enable Clear Unread Notifications. 

  6. Configure a clearing schedule. Recommended 7 days, clear at 1:00 AM. 

  7. Enable Clear Read Notifications. 

  8. Configure a clearing schedule. Recommended 1 day, clear at 2:00 AM. 

  9. Save. 

Changes will take effect after 24 hours. 

Cashiering 2021.7 and below

Please contact Cashiering Support or log a case via the Online Support Client Portal. Provide the name of the affected user. 

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