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titleContext

  • Munis

  • Estimated Taxes

  • Payment Entry

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titleCause

Payment Entry batches containing Estimated Tax payments appear empty when regular payments and reversals processed within Estimated Taxes are posted through the Post Window Payments program together in the same batch

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The Estimated Tax payments must be reversed and reentered. 

  1. Go to General Revenues > Virginia State Income Tax > COR Office > Estimated Taxes 

  2. Search for Tax return

  3. Click Show Payments

  4. Double-click on payment to be reversed

  5. Click the Reverse button in the Ribbon menu

  6. Repeat steps 2 through 5 for each payment needing to be reversed 

  7. Reenter payments

  8. Post payment batch from Post Window Payments

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titleAdditional Information

This is a known issue that is currently being investigated

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