Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleDescription of Issue

When opening a Tax Title or Lien program the error: You don't have Tax Title Lien or Tax Lien access. Contact your administrator for assistance. Appears and the program closes.

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleContext
  • Property Tax Billing

  • Titles (ttlienmt)

  • Liens (tllienmt)

  • Permissions

  • User Attributes (sprousrm)

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleCause

User Attributes needs to be updated with permission to access Title or Lien programs.

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleResolution
  1. It is likely that a site Administrator or someone in IT will need to follow these steps should you not see the menu options / programs needed.

  2. Navigate to User Attributes by Searching or following the path:  System Administration > Security > User Attributes.

  3. Click Search.

  4. Enter the

 User
  1.  User ID, Name, Short Name

 or Initials of
  1.  or Initials of the user who needs to have their permission updated.

  2. Click Accept.

  3. Click on the Role

 that
  1.  that needs updating.

  2. Near the bottom of the page, once the role is selected, click Edit Role.

  3. Click the Tax Title folder.

  4.  Click Update

  5. Check off the box to

    Maintain Tax Title parcel records.

  6. Click Accept.

  7. Click Back.

  8. Click Back.

Click 
  1. Click Close.

  2. Have the user whose permissions were updated sign out and back in.

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleAdditional Information

For additional assistance please contact Tax Support.

...